FREQUENTLY ASKED QUESTIONS

A private investigator is a licensed professional who is hired to conduct investigations on behalf of individuals, businesses, attorneys, or other organizations. Their primary role involves gathering information and evidence related to various cases, often involving legal, corporate, insurance or personal matters. At Aventus, our investigators are highly trained and have years of experience conducting a wide variety of investigations for our clients.

Yes. All private investigators must be licensed in the province in which they conduct business in Canada. Private investigators must pass a government-approved course and examination and must carry their license with them at all times. They must also identify themselves when asked. At Aventus, our private investigators are licensed and always carry their license with them at all times while conducting investigations.

A private investigator can assist you with a wide range of services including surveillance, locating missing persons, background checks, asset searches, corporate investigations, fraud investigations, infidelity investigations, child custody investigations, insurance investigations, and criminal investigations. At Aventus, we provide all of these services tailored to the specific needs of our clients.

The cost of hiring a private investigator can vary widely depending on various factors, including the complexity of the case, the investigator’s experience and expertise, the location, and the specific services required. At Aventus, and we work closely with our clients to tailor each investigation to your specific requirements including time and budget. Feel free to contact us for a free consultation to determine your investigation costs.

Yes. Private investigators may work with law enforcement in certain circumstances, but their roles and responsibilities differ significantly. It’s important to note that private investigators do not have the same authority as law enforcement officers. 

Yes. You can hire a private investigator to conduct surveillance or “follow someone”, but it’s important to understand the legal and ethical considerations involved. Private Investigators are legally allowed to collect video footage without the consent of the person they are following. At Aventus  our licensed private investigators are highly experienced in surveillance and always operate within the bounds of the law while adhering to ethical guidelines in their conduct.

No, unless you have the consent of one of the individuals involved. Generally, it is illegal to secretly record oral communications between two or more individuals unless you have the consent of at least one of the individuals involved, or you are one of the parties to the conversation. There is a general prohibition against interception of private communications of others by use of electronic or other devices which carry heavy fines and even imprisonment in some cases.

Private Investigators must follow industry regulations and municipal, provincial and federal laws.  The industry is regulated in Ontario by the Private Security and Investigative Services Act (PSISA) and a code of conduct.  A Private Investigator is not allowed to hold themselves out as a police officer or law enforcement.  Private Investigators should also respect an individual’s right to privacy and the protections afforded by the Canadian Charter of Rights and Freedoms and privacy laws which apply to surveillance activities or the collection and use of personal information.  Private Investigators must also comply with the Criminal Code and the Ontario Trespass to Property Act. For more information on your privacy and confidentiality, please click here for our Privacy Policy.